Shipping policy
Thank you for shopping at Topsie! We are committed to delivering your orders quickly and safely. Please read our shipping guidelines below:
1. Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
2. Shipping Rates & Delivery Estimates
We offer domestic shipping across India. Shipping charges and estimated delivery times are as follows:
Standard Shipping: 3–7 business days
Note: Delivery times are estimates and may vary slightly depending on your location and external factors like weather or carrier delays.
3. Order Tracking
Once your order has shipped, you will receive an email and/or SMS with a tracking number.
You can use this number to track your package directly through our courier partner's website.
4. Incorrect Shipping Addresses
Please ensure your shipping address is correct before placing an order. Topsie is not responsible for deliveries to incorrect addresses provided by the customer.
If you notice an error, please contact us immediately at +916003955188 before the order is dispatched.
5. Damaged or Lost Packages
If you receive your order damaged, please take a photo/video and contact our support team within 48 hours of delivery.
We will investigate and arrange a replacement or refund as per the situation.
Contact Us
If you have any questions about your shipment, feel free to reach out:
Email: thetopsie@gmail.com
Phone: +91 6003955188